Cannot connect to the device at all

• Can you see the Chameleon's Bluetooth name (Xbotxxx) in the XbotGo App device list?
  • Yes.
    • Ensure the Chameleon is fully charged.
    • Click the Refresh button at the top right corner of the device management page.
    • Close and reopen the XbotGo App.
    • Reset the Chameleon's Bluetooth by double-clicking the power button and try again.
    • Restart Chameleon and try again.
    • If the Chameleon's side light is solid, it means it is connected to another phone. Please disconnect it and try again.
    • Check if there are too many historical connections in your phone's Bluetooth settings. Try removing/forgetting some devices and try again.
    • Upgrade the XbotGo App to the latest version and try again.
  • No.
    • Ensure the Chameleon is fully charged.
    • Check your phone settings to ensure the XbotGo App has Bluetooth permission. If not, please grant the permission.
    • Ensure Bluetooth is turned on your phone. If not, please turn it on.
    • Confirm that the Chameleon is powered on (the device is powered on when it finishes up & down calibration).
    • Turn off your phone's Low Power Mode/Do Not Disturb Mode and try again.
    • Reset the Chameleon's Bluetooth by double-clicking the power button and try again.
    • Restart Chameleon and try again.
    • Close and reopen the XbotGo App.
    • If the Chameleon's side light is solid, it means it is connected to another phone. Please disconnect it and try again.
    • Check if there are too many historical connections in your phone's Bluetooth settings. Try removing/forgetting some devices and try again.
    • Upgrade the XbotGo App to the latest version and try again.